SERVICE MY DEVICE

ANNUAL SERVICE IS REQUIRED

All Head Rush devices are required to undergo mandatory annual service to stay in compliance with third-party safety certifications. Maintain your warranty and maximize the performance of your devices by booking your annual service today.

WHAT'S INCLUDED

• Comprehensive device inspection and interior cleaning.
• Compliance testing to ensure device meets the highest third-party safety standards.
• Inspect the webbing and connector.
• Inspect the OPA and RIPCORD where necessary (QuickFlight only)
• Additional testing to ensure device performance is optimal.

PRICING

Excludes TVA / VAT / IVA and transportation back to your location.

• 269€ for TRUBLUE iQ & TRUBLUE iQ XL
• 269€ for TRUBLUE & TRUBLUE XL
• 299€ for TRUBLUE Speed & TRUBLUE Speed XL
• 379€ for QuickFlight & QuickFlight XL
• 469€ for zipSTOP & zipSTOP IR (retraction spring included)

SERVICE YOUR TRUBLUE AUTO BELAYS THE EASY WAY!

With No Delay Belay, you will receive an exceptionally convenient service plan that maintains your auto belays’ safety certifications and keeps your business running smoothly. Receive zero downtime and a lifetime warranty for a low monthly payment.

BOOK YOUR SERVICE

Before you begin, make sure you have your device serial number. You will need the serial number for each device being submitted for annual service to complete the enrollment form. The serial number is located on the device handle (View Example).

 

Please submit the following information to make your service the quickest and smoothest experience.

 

SERVICE ARTICLES

Get to Know Sam Watson: Speed Climbing World Record Holder

Get to Know Sam Watson: Speed Climbing World Record Holder

It's official! Speed climbing world record holder Sam Watson is the newest member of Team TRUBLUE! By the time you're reading this, Sam has probably already broken his own world record pace, but, as it stands today, 4.79 is the mark to beat.I recently had the opportunity to talk to Sam Watson about ...
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How to Choose Your TRUBLUE Auto Belay

How to Choose Your TRUBLUE Auto Belay

At Head Rush Technologies, we engineer and manufacture three different models of auto belays for climbing facilities to choose from: the TRUBLUE iQ, the TRUBLUE iQ+, and the TRUBLUE SPEED. All three TRUBLUEs come with our patented magnetic braking technology and are certified for a user weight ...
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Breaking Down the Different zipSTOP Models

Breaking Down the Different zipSTOP Models

What are the key differentiators between the zipSTOP zip line brake, the zipSTOP IR, and the zipSTOP Speed? Before diving too deeply into that question, let’s first take a look at what the different models from the zipSTOP family have in common.What Sets zipSTOP Apart from Other Zip Line ...
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What is No Delay Belay?

What is No Delay Belay?

One of the most common complaints we hear about auto belays is how much downtime is required for annual service appointments. To be clear, an annual service appointment is mandatory for a device to stay in compliance with third-party safety standards like CE and ANSI. Since TRUBLUE Auto Belays ...
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The Importance of Annual Service for Your Head Rush Devices

The Importance of Annual Service for Your Head Rush Devices

Head Rush devices are the most reliable products on the market — our eddy current magnetic braking technology means there are no contacting parts used in braking to wear out or fail. This reliability doesn't mean we slack on our safety checks though, and annual service is a part of our commitment ...
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Zip Line Pulley and Trolley Inspection

Zip Line Pulley and Trolley Inspection

All Head Rush Technologies’ zip line rider trolleys and redirection pulleys are built for maximum durability and minimal maintenance, and regular inspection is a critical step to ensure users get the maximum benefit of these products. This white paper is meant to supplement the user manuals for ...
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